Susana is a full time agent with Homes By Mara. Prior, Susana worked in fashion as a sales representative at Chico's FAS in Woodbury, NY. She was also a graphic artist at Alpina Color Graphics, Inc., and at Alpina Copyword, Inc., both in Manhattan NY, as well as at MTM Printing in College Point, NY. Additionally, she was a marketing strategies assistant at Motor-Motion Inc. in Little Neck, NY.
Susana, who has a Bachelor of Advertisement from Universidad Catolica de Manizales in Colombia, grew up in Colombia before coming to the United State in 1992 to learn English and computers. Susana lives in Jericho with her husband and two children.
Susana says her vast work experience allowed her to hone her customer service skills, understanding and appreciation and is a great benefit to her new focus in real estate. "Whether I was working in sales at Chico's or working on behalf of my clients as a graphic artist, I learned quickly the importance of effectively communicating with customers and adhering to their needs," she explains. "As a former graphic artist, I have a keen sense in being able to envision a home's potential when representing today's home buyers while my strong advertising background provides me with a knack for knowing how to market and sell by being creative and thinking outside of the box for effectively representing today's home sellers."
Beyond serving Long Island's residential home buyers and sellers, Susana is capitalizing on her Colombian heritage along with bilingualism in Spanish and English in her new role at Homes By Mara to ease potential language barriers that could exist among Long Island's Spanish community that may otherwise prevent them from receiving real estate services.
"Susana brings so many wonderful professional qualities to the table that make her a wonderful asset for Homes By Mara's operations and clientele," comments Navaretta. "She has a true perspective on customer service along with the ability to speak both Spanish and English, which further supports our agency's mission in meeting the real estate needs of the many nationalities that make up Long Island's wonderful diverse community."